Deliveries and returns

Click here for our complete returns policy

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

Boxes are amply sized and your items are well-protected.

Zone A:
Delivery Area:
United Kingdom (UK Mainland), Scotland, England, Wales.
Delivery price: FREE for orders over £50.00, for orders less that £50 delivery is £7.00

Zone B:
Delivery Area:
Scilly Isles, Isle of Man, Channel Isles, Scottish Islands.
Delivery price:
£27.30

Zone C:
Delivery Area:
Isle of Wight, Scottish Highlands
Delivery price:
£21.85

Zone C:
Delivery Area:
Republic of Ireland
Delivery price:
£25.70

 

Returns

Your pack shipment

If an order or part of an is to be return it must be return within 7 days of reciept of goods, unused and in original packaging.

In order to deal with you returns efficiently all customers are required to...

  1. Access the "Orders History" section of his or her account.
  2. Select "My returns" and the order from which you want to return an item.
  3. Select the product(s) that you wishe to return by checking the box next to its name(s).
  4. Add an explanation, in order for the shop team to better understand why the customer wants to return this product.

 

If you have any question please call us on 0114 243 2746 or email us by using our contact form here.